Frequently Asked Questions:
Q: Where are you located?
A: I am in Lynwood Illinois,but I ship anywhere.
Q: How much do customs cost?
A: Customs START at $150 this does not include shoes . $150for adults, $125 for grade school, $100 for toddlers.
Q: What if I have my own shoe?
A: I will only use your shoe if it is brand new or barely worn. If we use your shoe, you would ship your shoe to me, and that would take $100 off of the cost. ( So customs would start at $150)
Q: How and when do I pay?
A: You pay up front and you can pay through Paypal.
Q: How long will it take?
A: I usually ask for 3 to 4 weeks ( from when I start on your shoe ), but depending on the work load, it could be faster/longer. I'll keep up communication with you throughout the process.
Q: What if I want to get two or more customs done, can I get a discount?
A: If you pay for at least 3 customs up front, that's the only way I will give any kind of discounts.
Q: How long would custom shoes last?
A: Just like a store bought shoe, if you take care of them, they will last. If you need to wash them, I recommend only using soap and water.